Hello There!
Hope you are doing good!
Please find the answers to your questions below
1. Does the theme support import of full data after download on wordpress.
Yes, it supports.
2. Are the updates provided free after purchase and for how many years?
You will get free updates for one year.
3. Support facility is 24×7.
You can contact us via Forum or via email and we will get back to you asap.
4. What are charges for the theme.
It is only $49 (excluding Payment Gateway Fees)
5. If i purchase the free version what services will i get.
To have a better idea about the difference, please have a look at the difference mentioned on https://www.prodesigns.com/wordpress-themes/downloads/ecommerce-gem
Feel free to get in touch in case of any other queries.
Have a great day ahead!
Regards,
Team ProDesigns