Hi @John Friend,
We’re sorry to hear that you’re facing issues with getting the site ready with demo data, although, the theme and the demo data import both are functional so with the right steps it should work unless there is another issue not related to theme.
It would help if you could provide more information on what result or message you get after giving it one more try so we can trouble shoot further.
Thank you
Regards,
Support Team
Promenade Themes