PT: Our Team issue

Home › Support › Winsome Pro › PT: Our Team issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 15, 2017 at 5:35 am #7166
    Amruta
    Participant

    I’ve added PT: Our Team in the home page widget and also added 3 team members. It is working fine with my local version but having a issue with the online version. The issue is that it is not showing me any team members in Dashboard – Team section, but it shows All(3)|Published(3) but if I click on it its empty.

    November 15, 2017 at 2:59 pm #7167
    ProDesigns
    Keymaster

    Can you please deactivate plugin once, clear cache and reactivate it? If you still see the same issue please send us your site and screenshot of backend.

    Thank you.

    December 19, 2017 at 1:52 pm #7168
    Amruta
    Participant

    This is the link for the site http://113.30.141.53:81/paygilant/
    Even it is not responsive

    December 20, 2017 at 7:53 am #7169
    ProDesigns
    Keymaster

    Hi @amruta,

    It looks like you are using page builder plugin. So it is not responsive.

    We cannot provide support of third party plugins. It will be better to contact respective plugin support team.

    Hope they will help you.

    Thank you.

    December 21, 2017 at 5:52 am #7170
    Amruta
    Participant

    Hi,
    Please note, I have two problems.
    1. I am not able to see the entries that are made from the admin panel.
    Please have a look at http://scubetechserv.com/images/team.jpg
    There are 4 team members, but the list does not show any.

    2. Responsiveness-
    Yes I have used page builder plugin but in the team section I’ve used the PT Team only. I have even made another option2 http://113.30.141.53:81/paygilant2/ where I have used the same PT Team and its working fine their but it’s having issue in this option1 http://113.30.141.53:81/paygilant/

    December 21, 2017 at 6:09 am #7171
    ProDesigns
    Keymaster

    Hi @amruta,

    In option 2 i.e. http://113.30.141.53:81/paygilant2/ you are not using page builder plugin so it is working well.

    In another option, you are using page builder plugin which might be creating JS conflict or other issues. That is why team is not working there.

    December 27, 2017 at 10:28 am #7172
    Amruta
    Participant

    Hi,
    As you said page builder plugin JS may create conflict … so I deactivated it but the problem is still there. (I’ve reactivated it again) I really want to use this plugin so please help me with this issue.

    December 28, 2017 at 5:51 am #7173
    ProDesigns
    Keymaster

    Hi @amruta,

    Please try to contact the support team of page builder plugin once. They might have a solution in such case.

    Thank you.

    December 29, 2017 at 6:46 am #7174
    Amruta
    Participant

    Hi,

    I tried deactivating the page builder plugin but still the problem is there.

    December 31, 2017 at 7:06 am #7175
    ProDesigns
    Keymaster

    Hi @amruta,

    Can you please send us link of the site where you have deactivated plugin and found issue.

    Thank you.

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.